Privacy Policy

1. Introduction

At Woodconnection EU, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, last name, and title.
• Contact Data: Includes billing address, delivery address, email address and telephone numbers.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version.
• Usage Data: Includes information about how you use our website, products and services.

3. How Your Data is Used

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your order.
• To manage our relationship with you.
• To improve our website, products/services, marketing, customer relationships and experiences.

4. Third-Party Services (Escrow.com)

For secure payments and escrow services, we use Escrow.com. When you initiate a transaction, your payment details are handled directly by their secure servers. Woodconnection does not store your credit card or sensitive financial information on our own servers. We recommend reviewing Escrow.com's privacy policy separately.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.

If you wish to exercise any of the rights set out above, please contact us at privacy@woodconnection.eu.